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Preparation for attending the hands-on training seminar

What is the preparation for attending the hands-on training seminar

Published: 10/21/2008
Updated: 03/30/2017
Author: shu
Category: Implementation considerations
Tags: In the hands-on training seminar, you will practice operations of Asprova using a PC.

Is a trial set available for a company to test Asprova using a large amount of data of the company?

Is a trial set available for a company to test Asprova using a large amount of data of the company?

Published: 10/17/2008
Updated: 03/30/2017
Author: shu
Category: Implementation considerations
Tags: If you worry about Asprova and its processing time by because you have many orders and types of products, please use the AsprovaAPS trial set that has no data size limitation instead of the trial version for creating a prototype and test with actual data.

Maintenance contract

How about the maintenance contract

Published: 10/16/2008
Updated: 03/30/2017
Author: shu
Category: Implementation considerations
Tags: Yes. The contract will be concluded between you and the distributor from which you purchased Asprova.

Maintenance contract period

Maintenance contract period

Published: 10/15/2008
Updated: 03/30/2017
Author: shu
Category: Implementation considerations
Tags: Maintenance are renewable on a yearly basis, starting from the month of purchase of Asprova.

Installing in two or more factories.

Should I buy two licenses if wants to install in two factories (lines)?

Published: 10/14/2008
Updated: 03/30/2017
Author: shu
Category: Implementation considerations
Tags: two licenses will be required for implementing Asprova to two factories (sites)., Usually

License for an enterprise group

Do you have the license for an enterprise group

Published: 10/13/2008
Updated: 03/30/2017
Author: shu
Category: Implementation considerations
Tags: Yes. Please inquire with Asprova distributors.

Response to bugs

Response to bugs

Published: 10/12/2008
Updated: 03/30/2017
Author: shu
Category: Implementation considerations
Tags: It depends on urgency and difficulty but it will usually take a few days.

Timing of version up

What is the timing of version up

Published: 10/11/2008
Updated: 03/30/2017
Author: shu
Category: Implementation considerations
Tags: A new version is released around May to June every year.

Request for additional features

Request for additional features

Published: 10/10/2008
Updated: 03/30/2017
Author: shu
Category: Implementation considerations
Tags: We always receive requests for additional features.

Upgrading to a new version

How to upgrad to a new version

Published: 10/08/2008
Updated: 03/30/2017
Author: shu
Category: Implementation considerations
Tags: If you have a maintenance contract when a new version is released, we will provide you with the new version for free.